Common Questions Answered
You have the questions, we have the answers.
Our team has put together a set of answers to all your commonly asked questions relating to everything solar.
What types of rebates are available?
Both the State and Federal Government provide 2 forms of assistance when installing a solar system.
(a) A rebate when you purchase the system, which comes off the price of the system.
(b) The purchase of the power you don’t use during the day.
Do I still need electricity from the grid?
Yes. Your solar system generates electricity during peak daylight hours. Any electricity produced during this time that is not consumed will be sold back to the grid. During the night when your solar system is not working, you will draw electricity from the grid.
What if my roof doesn’t face North?
Solar Power systems can be installed on roofs facing anywhere from due east to due west. North installations will give you better performance during the middle of the day, an east/west split will generate more power morning and afternoon.
Will my solar PV panels provide me with electricity during a black out?
No. Once the voltage in the grid drops below a certain level, your inverter will shut down until the grid is back up and running. This is a requirement as line workers could be electrocuted if you send electricity back to the grid whilst they are working.
Is the system installed by qualified electricians?
Yes, our expert installers are qualified licensed electricians accredited by the Clean Energy Council of Australia for the design and installation of your system. For more information, go to www.cleanenergycouncil.org.au
Do I need a new meter?
If you have an old spinning disc meter, you will require a new bi-directional meter. Ask one of our sales consultants for the procedures involved and rates to change your meter in your state.
How will I be benefitting the environment?
Producing energy via a solar energy system helps the environment by reducing the need to burn carbon emitting fossil fuels such as coal and gas.
Is there any system maintenance involved?
There is minimal system maintenance required over the life of the system. You may be required to hose down the panels from time to time to remove dirt. The panels do self clean when it rains to a certain extent. Metro Solar offer services to clean panels and perform health checks for a small fee. We encourage you take up this service every 1-2 years.
Can I insure my system?
Yes. The system can be covered under home and contents insurance. Contact your insurer for further details.
Action speaks much louder than words actually.
Huge rebates and Interest free payment plans for Victorian customers
Eligible Victorian Households can claim up to a $1,400.00 rebate as a point of sale discount off all our solar panel packages!! Available to all eligible Victorian homeowners, landlords for investment properties and renters!
Eligible Victorian Households can also receive an interest-free payment plan over 48 months valued at up to $1,400.00 as a point of sale discount off all our solar panel packages!! Available to all eligible Victorian homeowners, landlords for investment properties and renters!
Eligible Victorian Households can claim up to a $3,500.00 rebate as a point of sale discount off all our solar battery storage packages!! Available to all eligible Victorian homeowners.
Eligible Victorian Businesses can claim up to a $3,500.00 rebate as a point of sale discount off all our solar panel PV commercial packages!!
Lowest Price Guarantee
If you provide our sales team with a lower price for a comparable offer, Metro Solar will beat it – no questions asked!
